🍹 FAQ — Everything You Need to Know

🥂 About Reefresh

Q: What is Reefresh LLC?
A: Reefresh is a premier mobile bartending service that brings the bar—and the vibe—straight to your event. Whether it's a wedding, corporate function, or backyard bash, we craft unforgettable cocktail experiences tailored to your crowd.

Q: What areas do you serve?
A: We’re based in West Palm Beach, FL, and proudly serve all of South Florida and The Treasure Coast. Not sure if we can make it to you? Reach out—we’re always down for a road trip!

🍸 Services & Customization

Q: What’s included in your bartending packages?
A: All packages include:

  • Certified professional bartender

  • Portable bar setup

  • Basic bar tools & equipment

  • Ice, coolers, garnish station

  • Signature cocktail menu design

  • Setup & cleanup
    Optional add-ons: glassware rental, mixers, custom bar builds, and more.

Q: Can you create custom cocktails for my event?
A: Absolutely! We specialize in signature cocktail menus inspired by your event theme, preferences, and vision. From tropical vibes to elegant classics—we’ve got you covered.

Q: Do you offer mocktails?
A: Yes! Our handcrafted mocktails are designed with the same care and flair as our cocktails—perfect for non-drinkers, kids, or anyone wanting a fresh, flavorful experience.

Q: What does a sample bar menu look like?
A: Here’s a sneak peek:

  • Reefresh Margarita – Tequila, agave, lime, tajĂ­n rim

  • Tropic Thunder – Pineapple rum, coconut water, mint

  • Coastal Old Fashioned – Bourbon, demerara syrup, citrus bitters

  • Berry Breeze – Vodka, muddled berries, lemon, soda
    Mocktails:

  • Island Glow – Mango nectar, coconut, lime, soda

  • Cucumber Cooler – Cucumber, mint, lemon, sparkling water
    We tailor menus to your taste, theme, and vibe.

đź§ľ Booking & Payment

Q: How do I book Reefresh?
A: Visit our website reefresh.us or message us on social media. We’ll set up a quick consultation, go over your event details, and build your perfect package.

Q: How far in advance should I book?
A: Ideally 4–6 weeks before your event. During peak seasons (spring & summer), earlier is better—we fill up fast! Last-minute? We’ll do our best to make it work.

Q: Do your bartenders accept tips?
A: Yes! We offer flexible tipping options:

  • Tip jar on-site

  • Prepaid gratuity (added to invoice)

  • Cash tips
    Let us know your preference in advance.

🧉 Logistics & Policies

Q: Do you provide the alcohol?
A: Due to liquor laws, we can’t sell alcohol directly. But we’ll help you build a shopping list and even recommend trusted vendors—saving you time and money.

Q: Are you licensed and insured?
A: 100%. Reefresh LLC is fully insured, and all bartenders are trained, certified, and experienced. Your safety and our professionalism are top priorities.

Q: What is your cancellation policy?
A: We understand plans can change:

  • 30+ days: Full refund (minus deposit)

  • 14–29 days: 50% refund

  • <14 days: No refund, but we’ll try to reschedule if possible
    A non-refundable deposit is required to hold your date.

Q: What types of events do you service?
A: Everything from weddings to corporate events, birthdays to baby showers, backyard hangs to black-tie galas. If there’s a toast to be made—we’re there!

🎉 Getting Started

Q: How do I get started?
A: Drop us a message through our website or socials, and we’ll kick things off with a consultation call. We’ll learn about your event, tailor your package, and send over a custom quote.

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